Gerard Anthony
GR

Gerard Anthony

Ryan
Perfil en ORCIDPerfil en ResearcheridPerfil en Scopus Author IDPerfil en Google ScholarPerfil en DialnetPerfil en Publons

Research Fields

Research areas (short description)

Perfil general
Comportament del Consumidor i l'Espera (Waiting in Services)
El Comportament del Consumidor i la Música. Nous models de negoci del sector discogràfic.
e-Marketing
Call Centers & TeleMarketing
Services Marketing
Human Resource Management in Call Centers
Comportament del Consumidor (Consumer Behaviour)

Academic training

Research sections
3
Last granted: 2016

Publications

Agencies
Number of Documents
N Citations
h-index
Q1
D1
IFNA
IFNB
IFNESI
WoS
May 2025
19
466
13
5
4
0.90
0.82
-
Scopus
May 2025
28
759
16
12
7
0.94
1.24
-
Dialnet
May 2025
17
10
1
-
-
-
-
-
Publons
May 2025
-
-
-
-
-
-
-
-

Evolution

Internationalization

Altmetrics

Publications in social networks: 7 / 28
Percentage: 25.00%
Score: 29.33
Average score:
29.33 / 28 = 1.036
Doctoral Thesis
6

Subject / Course

Research Group

Collaboration Network

Production